Please read these terms carefully before using FacePOS services.
Welcome to FacePOS. These Terms and Conditions (“Terms”) govern your access to and use of the FacePOS website, mobile application, portals, payment services, and any related systems (collectively, the “Services”) provided by FacePOS Limited (“FacePOS”, “we”, “us”, “our”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
These Terms are subject to regular updates, and we will notify all users of any material changes. Your continued use of the Services after changes constitutes acceptance of the revised Terms.
To begin using FacePOS, download our app from the Google Play Store or Apple App Store. Ensure your device meets the minimum requirements for optimal performance. You must be at least 18 years of age to register for an account.
After downloading the FacePOS app, you will be prompted to provide essential information to set up your account. This includes uploading a recent photograph, which is used for the facial recognition feature of our payment system.
FacePOS uses proprietary facial recognition technology for identity verification. Your biometric data is encrypted, stored securely, and never shared with third parties. See our Privacy Policy for full details.
We may require additional identity verification (KYC) in compliance with anti-money laundering regulations. This may include proof of identity (passport, driver's licence) and proof of address (utility bill, bank statement).
To activate payment functionality, you will need to link your bank account to the FacePOS app. Enter your banking details as prompted. Your bank will send you a confirmation to authorise FacePOS as your electronic payment processor.
By confirming the bank linking request, you authorise the FacePOS app to handle your transactions. FacePOS will process payments using our secure facial recognition technology to authenticate your identity each time you use our service.
You acknowledge that each payment initiated through FacePOS constitutes your explicit consent to debit the linked account for the specified amount. Transactions are processed in real time and cannot be reversed once completed.
Upon successful setup, you can start using FacePOS for your payment needs. Our service is designed to offer a secure, quick, and user-friendly payment experience. You agree to:
FacePOS may request access to your device's location and camera for the following purposes:
You can revoke these permissions at any time through your device settings, though some features may not function without them.
FacePOS may charge fees for certain services. Any applicable fees will be clearly disclosed before you confirm a transaction. Fee structures may vary by account type:
We reserve the right to update our fee schedule with 30 days' notice.
We take the security of your data seriously. All data is encrypted using industry-standard protocols and stored on secure infrastructure. We implement:
For full details on how we handle your data, please refer to our Privacy Policy.
All content, trademarks, logos, software, and technology associated with FacePOS are the property of FacePOS Limited or its licensors. You may not copy, modify, distribute, or reverse-engineer any part of our Services without prior written consent.
To the fullest extent permitted by law, FacePOS shall not be liable for:
Our total liability for any claim shall not exceed the fees paid by you in the 12 months preceding the claim.
You may terminate your account at any time by contacting us or through the app settings. FacePOS reserves the right to suspend or terminate accounts that violate these Terms or engage in suspicious activity.
If you have a dispute regarding our Services, please contact us first at support@facepos.ie. We will make reasonable efforts to resolve complaints within 15 business days.
If the matter is not resolved, you may refer your complaint to the relevant regulatory authority in your jurisdiction.
These Terms are governed by and construed in accordance with the laws of Ireland. Any disputes shall be subject to the exclusive jurisdiction of the courts of Ireland, without prejudice to your rights under EU consumer protection law.
We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. Material changes will be communicated via email or in-app notification. Last updated: 12 June 2025.
By using FacePOS, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.