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Compliance

Legal & Regulatory

Our legal framework, regulatory compliance, and partnership with Tink for secure Open Banking.

FacePOS: A Trusted TSP in Open Banking

In the dynamic and ever-evolving realm of Open Banking, FacePOS stands as a trusted Technical Service Provider (TSP), playing a pivotal role in fostering a secure and efficient data-sharing ecosystem. Our partnership with Tink, a leading Third-Party Provider (TPP) with AISP and PISP licences, empowers us to facilitate seamless data exchanges and payment initiations between financial institutions and their customers.

Underpinned by a robust legal framework, this collaboration ensures compliance with stringent regulatory standards while safeguarding the integrity and security of sensitive financial information.

Regulatory Compliance – PSD2

FacePOS and Tink are committed to upholding the highest standards of regulatory compliance, adhering to the Payment Services Directive (PSD2) and the General Data Protection Regulation (GDPR). PSD2 mandates that banks provide TPPs like Tink with secure access to customer financial data upon explicit consent.

  • Robust authentication mechanisms (Strong Customer Authentication)
  • Secure API access to customer financial data
  • Explicit customer consent required for all data access
  • Transparent data handling and processing

GDPR: Transparency & Privacy

FacePOS and Tink are steadfast in their adherence to GDPR principles, ensuring transparent and secure handling of personal data. We prioritise data minimisation, employing stringent access controls and encryption protocols to protect sensitive financial information.

  • Data minimisation – only collecting what is necessary
  • Stringent access controls and encryption
  • Transparent data processing practices
  • Full compliance across all EU member states

Localised & Global Regulatory Adaptations

Beyond GDPR, FacePOS and Tink demonstrate their global reach by complying with data protection regulations across various EU member states and other jurisdictions where we operate. This unwavering commitment to regulatory compliance ensures that customer data remains protected throughout its lifecycle.

Data Security: A Shared Responsibility

Data security is paramount in the Open Banking ecosystem, and FacePOS and Tink take a shared responsibility approach to safeguard customer information. Leveraging Tink's AISP and PISP capabilities, FacePOS ensures that all data transactions and payment initiations are conducted with utmost security.

  • Advanced encryption (TLS/SSL) for all data in transit
  • Encryption at rest for stored sensitive data
  • Regular security audits and penetration testing
  • Multi-factor authentication for all access points

Contractual Framework

Our contracts with Tink and financial institutions clearly define the scope of data sharing, responsibilities for data security, and respective liabilities. These agreements serve as a roadmap for our collaboration, ensuring that all parties are aligned with our shared commitment to regulatory compliance, data security, and customer privacy.

Service Level Agreements (SLAs)

SLAs with Tink establish clear performance expectations for data availability, processing times, and system reliability. These agreements provide transparency and accountability, ensuring that our services meet the evolving needs of our customers and partners.

  • 99.9% uptime guarantee for payment processing
  • Defined response times for data requests
  • Clear escalation procedures for incidents
  • Regular performance reviews and reporting

Liability & Risk Management

Liability provisions in our agreements with Tink reflect the collaborative nature of our operations, addressing potential risks and responsibilities in case of data breaches or service disruptions. This proactive approach to risk management ensures that customer data remains protected even in unforeseen circumstances.

Continuous Improvement

FacePOS and Tink are committed to ongoing regulatory reviews and collaboration on data security initiatives to maintain a secure and compliant Open Banking ecosystem. We actively participate in industry forums and engage with regulatory bodies to stay abreast of evolving standards and adapt our practices accordingly.

FacePOS's legal framework, coupled with Tink's expertise, provides a solid foundation for a thriving Open Banking ecosystem. Our collaboration ensures that customer data remains protected, regulatory requirements are met, and customer expectations are exceeded.

Through our commitment to security, transparency, and continuous improvement, FacePOS and Tink are shaping the future of Open Banking — empowering consumers, businesses, and the financial sector as a whole.

FacePOS

Europe's first fully integrated Pay by Bank solution — faster, safer, and completely free.

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