Frequently Asked Questions
Everything you need to know, in one place.
From setup and security to pricing, weve answered the most common questions for both customers and businesses.
Well keep this page updated, and if you dont see what youre looking for, just contact us. Were here to help.
FacePOS is a payment processing platform that uses advanced facial recognition technology to facilitate secure and seamless transactions.
FacePOS works by integrating with your bank accounts and creating a unique QR code for transactions, which can be authenticated using facial recognition technology for secure and rapid payments.
FacePOS works by integrating with your bank accounts and creating a unique QR code for transactions, which can be authenticated using facial recognition technology for secure and rapid payments.
FacePOS uses your facial data solely for authentication purposes. This data is encrypted and stored securely, respecting your privacy and consent.
Yes, FacePOS has an international network allowing for cross-border transactions, adhering to global security and compliance standards.
FacePOS charges minimal transaction fees, significantly lower than traditional payment systems, and we pride ourselves on transparency with no hidden costs.
Setting up a FacePOS account is straightforward. Download the app, follow the registration process, link your bank accounts, and complete the facial recognition setup.
FacePOS can be used with any participating retailer or merchant that supports our payment system.
Transactions with FacePOS are processed instantly, providing real-time confirmation to both the sender and the receiver.
Yes, FacePOS is designed to integrate with popular accounting software, streamlining your financial management processes.
Our customer support team is available 24/7 to assist with any transaction issues and provide swift resolutions.
Certainly. FacePOS is built to support high transaction volumes, ensuring reliability and speed even during peak business periods.
Merchants accepting FacePOS will typically display a FacePOS sign or sticker. You can also check our merchant directory in the FacePOS app.
Yes, FacePOS is fully compliant with all relevant financial regulations, including PSD2 and GDPR.
Payments are received directly into your linked bank account. For businesses, FacePOS terminals facilitate this process at the point of sale.
We offer comprehensive customer support through live chat, email, and phone, ensuring you can always get help when you need it.
Yes, FacePOS is versatile and can be used for both online payments and in-store purchases.
FacePOS offers lower transaction fees, reduced risk of chargebacks, instant fund access, and enhanced customer experience.
You ll receive instant app notifications for each transaction, keeping you updated in real-time.
No problem at all. FacePOS has developed its own facial recognition software that works with your phones camera. This means you can securely authenticate transactions with your face on any smartphone that has a camera.
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